This is a full-time on-site role for an Odoo ERP Functional Associate. The Associate will be responsible for:
• Providing Functional support for Odoo ERP
• Collaborate closely with clients to ensure smooth execution of their day-to-day activities in the Odoo ERP system
• Monitor and resolve support tickets and requests raised by clients on a daily basis
• Provide comprehensive support for all activities related to Odoo ERP, including troubleshooting, user guidance, and system updates
• Assist in the documentation of processes and support cases to enhance service efficiency
• Assisting in system enhancements and configurations
• Collaborating with technical team to troubleshoot and resolve issues related to Odoo ERP functionalities
Qualifications:
Below are the required qualifications for Odoo ERP Functional Associate:
Education:
• ACCA Finalist/CA (Intern)/ACMA, Bachers in Computer Science
Technical Skills:
• Basic understanding of ERP systems; prior exposure to Odoo ERP is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with basic troubleshooting and technical support practices.
Soft Skills:
• Strong communication and interpersonal skills for effective client collaboration.
• Ability to manage and prioritize multiple tasks.
• Attention to detail and strong problem-solving skills.
Experience (Preferred but not required):
• Any internship or hands-on experience in ERP support, IT support, or business process management is a plus.
Other Requirements:
• Willingness to learn and adapt quickly in a fast-paced environment.
• Strong organizational skills and ability to document processes effectively.
This role is well-suited for individuals who are looking to gain hands-on experience in ERP support and consulting.